Order Policy
β Orders are accepted exclusively via email at [email protected].
β In your email, please include: the product name(s) and quantity required; your preferred payment method. We will then send you the payment details. After successful payment, please send a screenshot of the transaction along with your delivery address in the following format:
Name:
Street and house number:
City:
Postcode:
Country:
β Prices listed on the site are final. Bargaining and requesting free products is not possible. Such requests will be automatically declined.
β Product samples may be requested, but only under the conditions specified in the Free Sample section.
β Shipping and payment information can be found in the Shipping and Payment sections of this website.
β Please note: anyone who attempts a fraudulent transaction, requests free samples to multiple addresses, or uses other tricks in hopes of receiving free products will be permanently blacklisted.
β Of the data you provide, we store only your email address for order processing. No other personal data is collected, stored, or shared with any third party.
Additional Order Terms
β By placing an order, the customer confirms they are 18 years of age or older, and that the delivery is not intended for a person under 18 or for a public institution or healthcare facility.
β By submitting an order, the customer acknowledges and accepts that the company/website bears no liability for damages resulting from improper use of the products.
β By purchasing, the customer confirms they are a researcher, employee of a research institution, or a student of chemistry. The compounds we supply are intended exclusively for laboratory research purposes β primarily for reagent testing and GC/MS reference analysis β in properly equipped laboratories, under strict safety protocols.
β These products are not suitable for human or animal consumption. Such use is strictly prohibited!
β Our products comply with the laws applicable in the country of sale and may be legally possessed and distributed there. It is the buyer's sole responsibility to verify that import, possession and use are also legal in the country or region where the product is being ordered.
β The customer also undertakes to conduct a risk assessment in relation to the purchased compounds and their intended uses, and to neither carry out nor permit any activity that could cause personal injury or property damage.
β The customer furthermore commits to establishing strict handling and usage rules within their organisation or institution to prevent misuse. All necessary safety data will be obtained prior to ordering, and compounds will be properly labelled.
β The company reserves the right to refuse service to any person suspected of misuse. If an order has been paid for but not yet shipped, a full refund will be issued. Affected users will be permanently banned.
β We accept no liability for injuries or poisoning resulting from the improper use of our products. By placing an order, the customer confirms they have fully understood and accepted all terms outlined above.